Consumer Protection:
Protecting our customers and safe guarding their money is our main priority Money Ocean. Our goal is to educate consumers on ways to protect their personal information and safe guard their money.
Our help to you to protect yourself from fraud:
You work hard for your money and you want a company you can rely on when it comes to sending your money to friends and family. That’s why we want to help you protect yourself from fraud. In this section,you’ll find informative tips and other useful material to stay informed and help reduce your chances of falling victim to scammers.
Lower your chances of falling victim to fraud:
1- Never send money to people you haven’t met in-person.
2- Never send money to pay for taxes or fees on lottery or prize winnings.
3- Never use a test question as an additional security measure to protect your transaction.
4- Never provide your banking information to people or businesses you don’t know.
5- Never send money in advance to obtain a loan or credit card.
6- Never send money for an emergency situation without verifying that it’s a real emergency.
7- Never send funds from a check in your account until it officially clears-which can take weeks.
8- Never send a money transfer for online purchases.
Tips to help you to avoid falling victim to relationship scam:
1- Only send money to people you personally know and trust and in this case, have met in person. Be especially cautious with people you meet online, even if you correspond with them via email or phone.
2- Be wary of anyone who asks you to leave the dating website immediately to continue your conversation through email or IM, says the Federal Trade Commission in their guide to avoiding online dating scams. This allows fraudsters to carry out their scam without the dating site having a record of your encounter.
3- Be cautious if someone claims to be from the United Kingdom but is currently overseas. Fraudsters often use offshore accounts, making it more difficult for authorities to track them down and catch them.
4- Never give your banking information to unknown individuals or businesses.
5- Verify every emergency situation before sending money.
6- Fraudsters can trick their victims in a variety of ways. Sometimes they instantly express feelings of love and other times they lead their victims along. No matter how much your relationship might seem like the real thing, you should be suspicious if someone starts asking for information like credit card or Social Security numbers.
Tips to help you to a void failing victim to the employment scam:
1- Be sceptical of any job offer where you have to pay money up front.
2- Never send money from a deposited check until it officially clears. Just because funds are available doesn’t mean a check has cleared-by law, banks must make deposited funds available within a few days but it can take weeks to uncover a fake check.
3- If you’re communicating with anyone by email, check for common red flags like poor grammar, misspellings, character/spacing mistakes, and excessive capitalization. Look for use of generic email addresses rather than specific business email addresses.
4- Be cautious when dealing with people who say they currently live overseas or are out of the country on business. Scammers tell victims this to explain why they can’t meet in person. Also be wary if they prefer to communicate via email only.
5- Do your research. Check with your local consumer protection agency, state Attorney General’s Office, and the Better Business Bureau to see if the company you’re dealing with has any complaints filed against them.
Tips to help you to avoid falling victim to the lottery – prize scam:
1- Never send money to pay for taxes or fees on lottery or prize winnings. Legitimate sweepstakes don’t require you to pay or buy something to enter or improve your chances of winning, or to pay taxes or processing fees to get your prize.
2- Never give your banking information to unknown individuals or businesses.
3- Never withdraw or send funds from a check in your account until it officially clears, which can take weeks.
4- Do your research. Check out the company that contacted you with local law enforcement or a consumer protection agency like the Better Business Bureau, the Federal Trade Commission, or other trusted sources.
5- Read the fine print legitimate offers clearly disclose the terms and conditions of the promotion, including the rules, how the entry process works, and your odds of winning.
6- Don’t play the foreign lottery. It’s illegal.
Tips to help you to avoid falling victim to over-payment scam:
1- Know who you’re doing business with; independently confirm your buyer’s name, street address, and telephone number.
2- Don’t accept a check or money order for more than your selling price. If the name on the check doesn’t match the name of the person you’re dealing with, immediately end the transaction.
3- Consider dealing in cash and in-person with local buyers. If this isn’t feasible, ask for a check drawn on a local bank so you can visit a local branch or office to determine if the check is legitimate. Or, consider an alternative method of payment like a trusted escrow service or online payment service.
4- If a buyer insists that you wire money, don’t. Scammers pressure people to use wire transfer services because the money’s picked up in cash and impossible to trace afterward.
5- Fake checks or money orders play a starring role in overpayment scams, advance fee and prepayment scams, mystery shopping scams, lottery prize scams, and more. Don’t use these funds until your bank officially clears them, and remember Banks must make deposited funds available within a few days but it can take weeks to uncover a fake check.
6- Resist pressure from a buyer to act immediately. If the buyer’s intentions are good, he or she will wait for the check to clear to finish the transaction.
7- If you’re communicating with anyone by email, check for common red flags like poor grammar, misspellings, character/spacing mistakes, and excessive capitalization.
Tips to help you to avoid falling victim to the rental property scam:
1- If you’re communicating by email, check for common red flags like poor grammar, misspellings, character/spacing mistakes, and excessive capitalization.
2- Most renters want to see the property before they commit; if they don’t, chances are you’re dealing with a scammer. Another red flag is if they have an unusually strong sense of urgency to get you to rent or rent your property to them very early in communications with them.
3- Be cautious when dealing with people who say they currently live overseas or are out of the country on business. Scammers tell victims this to explain why they can’t meet in person. Also be wary if they prefer to communicate via email only.
4- Don’t send money to anyone you don’t know and trust, especially people you’ve never met in person.
Tips to help you to avoid falling victim to the advance fee scam:
1- Be sceptical of any offer where you have to pay money up front. Walk away if you’re asked for money immediately, especially if it’s for “insurance,” “processing,” or “paperwork.”
2- Never send money from a deposited check until it officially clears. Just because funds are available doesn’t mean a check has cleared�by law, banks must make deposited funds available within a few days, but it can take weeks to uncover a fake check.
3- If you’re communicating with anyone by email, check for common red flags like poor grammar, misspellings, character/spacing mistakes, and excessive capitalization. Look for use of generic email addresses rather than specific business email addresses.
4- Do your research.
5- Be wary of businesses that operate using a post office box and don’t have a street address.
6- Check out the company that contacted you with local law enforcement or a consumer protection agency like the Better Business Bureau, the Federal Trade Commission, your State Attorney General’s Office, or other trusted sources.
7- Check the company out independently by getting its phone number from a phone book or directory assistance and calling to confirm they are who they say they are.
8- If you’re checking out a lender or loan broker, they’re required to register in the UK.
Should you require more information about fraud prevention please contact us by phone or e-mail as mentioned below.
Contact us
Tel: +44 12135356 E-mail: info@moneyocean.co.uk